FAQ
Frequently asked questions about VelocityHero.
- How does setup work?
Connect one Jira board and one Slack channel.
Setup takes a few minutes. No migration or data import required.
- What access does VelocityHero need?
VelocityHero reads Jira project metadata and structured Slack check-ins to detect delivery patterns.
It does not require access to source code, attachments, or full message history.
- Do we need a dashboard?
- No. VelocityHero works directly in Slack. No separate portal required.
- Will it spam our team?
- No. Nudges are rate-limited and designed to be calm and actionable.
- Is this surveillance?
- No. VelocityHero surfaces delivery risk patterns to help teams self-correct. Governance is transparent and visible to the team.
- What if we're already doing great?
- Great projects become more predictable. VelocityHero reinforces what works and flags drift early.
- Can it notify sponsors only?
- No. VelocityHero is team-first. There are no hidden escalation channels.
- Can we remove it easily?
- Yes. You can disconnect Jira and Slack integrations at any time.
- Does it store our Jira tickets or Slack messages?
- No. VelocityHero focuses on structured delivery signals and does not replicate full ticket or message content.
- Do you put our Jira and Slack data into AI?
No.
VelocityHero does not send your Jira tickets, Slack messages, or project data to external AI models.
All delivery analysis runs through deterministic logic and structured rule systems inside VelocityHero's controlled environment.
Your operational data remains within our system and is not used to train or feed external AI services.
Where is AI used? AI is used in two limited ways:
1. Product design — we used AI during development to explore general delivery patterns and refine our rule framework. This did not involve customer data.
2. Message refinement (optional runtime use) — when generating Slack nudges or reports, AI may be used to refine tone and phrasing. In that case, only pre-structured summary text is sent — never raw Jira tickets, Slack conversations, attachments, or message history.
AI does not access your ticket content, Slack threads, or underlying delivery data.